Refund Policy
Refund eligibility is governed by our Returns and Refunds Policy. Approved refunds are returned to the original payment method; we do not normally issue refunds to a different person, card, wallet, or bank account.
Timing
We send a confirmation when the refund is issued. The payment provider or bank commonly takes 5–10 business days to post it, and that processing time is outside Mallflare's direct control.
Shipping charges
Original delivery charges are not refundable for a change-of-mind return unless applicable law requires otherwise. We will include the appropriate delivery charge when an order is damaged, defective, incorrect, undeliverable because of our error, or otherwise entitled to that remedy.
Canceled or unavailable orders
If we cancel an order after payment because the item is unavailable, the address cannot be served, or payment cannot be accepted, we will void the authorization or issue a refund to the original payment method.
Questions
If a confirmed refund has not appeared after ten business days, contact [email protected] with the order number and refund confirmation.